Billing
Check Apple subscription settings for renewal or cancellation questions.
Support
Support for Visionary users
Use this page for billing, login, access, and product workflow questions. The support path is kept simple so users do not get sent through old duplicate pages.
Before contacting support
For Studio Web, sign in with the Google or Apple account already linked to your Visionary access. For iOS billing, Apple manages the public purchase flow.
Studio access
Use the same linked Google or Apple account.
Exports
Confirm that the active plan supports the export workflow you need.
FAQ
Questions this page should answer
How do I contact support?
Email [email protected] with your account email, device, and a short description of the issue.
Who handles iOS subscription billing?
Apple handles the public iOS purchase and subscription management flow.
Visionary
Create with the iOS app or Visionary Studio Web
Visionary is an AI video and photo creation platform for iPhone, iPad, and Visionary Studio Web.